London Heathrow Airport Taxi - Frequently Asked Questions-FAQ

Question 1: How far is it from Dover to Cambridge?

Ans: The total travel time between Dover and Cambridge is 2 hours, 11 minutes.

Question 2: Do you offer transportation from Gatwick Airport?

Ans: We do indeed offer the service out of Gatwick.

Question 3: Do you offer transportation from Stansted Airport?

Ans: Yes, we offer the service out of Stansted Airport.

Question 4: Do you offer transportation from Heathrow Airport?

Ans: Yes, we offer the service out of Stansted Airport.

Question 5: Do you offer transportation from Luton Airport?

Ans: Yes, we offer the service out of Luton Airport.

Question 6: Do you offer transportation from Southend Airport?

Ans: Yes, we offer the service out of Southend Airport.

Question 7: Do you offer transportation from London City Airport?

Ans: The service is being offered from London City Airport, yes.

Question 8: Do you offer service from cruise ports?

Ans: Yes, we offer the service out of cruise ports.

Question 9: Do you offer transportation from airports?

Ans: Yes, we offer the service out of all airports.

Question 10: Do you offer a service to and from train stations?

Ans: Yes, we offer the service out of every train station.

Question 11: Does your company offer a service from cruise ports?

Ans: Yes, we offer the service out of cruise ports.

Question 12: Do all of the drivers have PCO licenses?

Ans: Yes, every driver has a PCO license, which is the answer.

Question 13: Is there a Meet and Greet service offered at the airport?

Ans: Yes, we offer a meet-and-greet service at airports.

Question 14: Do you offer door-to-door service?

Ans: Yes, we offer door-to-door service.

Question 15: Do you offer customer service around the clock?

Ans: Yes, we offer customer service around-the-clock.

Question 16: Do you drive well-kept vehicles?

Ans: Yes, keeping the cars tidy and clean is our top priority.

Question 17: Do you offer a luxurious level of service?

Ans: Yes, of course, we offer luxurious service, is the reply.

Question 18: Do you have a sizable clientele across the globe?

Ans: Yes, we have many customers all over the world, of course.

Question 19: Is our payment method 100% secure?

Ans: Yes, our payment process is 100% secure.

Question 20: Do you offer large cars or coaches?

Ans: Yes, we do offer large cars or coaches.

Question 21: Do all the drivers have a professional license?

Ans: Yes, all of our drivers are highly professional.

Question 22: Do you think about our customers' safety?

Yes, ensuring the safety of our customers is our top priority.

Question 23: Do you offer a day booking service?

Ans: Yes, we offer a day booking service.

Question 24: Do you offer a child seat or car seat?

Ans: Yes, a child seat or car seat is provided.

Question 25: Do you keep an eye on the flights?

Ans: Of course, we keep an eye on the flights.

Question 26: Do you offer customer service?

Ans: We offer customer service, yes.

Question 27: Can I make a reservation online?

Ans: Yes, we do online reservations.

Question 28: Do you offer complimentary waiting?

Yes, we offer free waiting, which is the answer.

Question 29: Do you offer a return service?

Ans: Yes, we do offer a return service.

Question 30: Do drivers have the ability to pick up passengers from various locations?

Ans: Drivers can pick up passengers at a variety of locations, so the answer is yes.

Question 31: Do you offer lengthy journeys?

Ans: Yes, we do offer lengthy journeys.

Question 32: Do you offer students a discount?

Ans: Yes, we offer discounts to students, is the answer.

Question 33: Do you give loyal customers a discount?

Ans: Yes, we offer regular customers a discount.

Question 34: Do you deliver the service on schedule?

Ans: Yes, on-time service delivery is our area of expertise.

Question 35: Do you accept credit/debit cards as payment?

Ans: Yes, credit/debit cards can be used to pay.

Question 36: Is the driver's meeting taking place inside the terminal?

Ans: Yes, that is our role that the driver encounters inside the terminal, answer.

Question 37: Does the driver offer assistance with a name board?

Ans: Yes, the driver has a name board and offers service.

Question 38: Do you offer the service throughout the UK?

Ans: Of course, we offer the service throughout the United Kingdom.

Question 39: Is there a two-way service available?

Ans: Yes, we offer a two-way service wherever you are.

Question 40: Do you offer a wheelchair service?

Ans: Yes, we have the chance and offer wheelchair services.

Question 41: Do you offer accessibility services?

Ans: Yes, we offer the handicap service, in response.

Question 42: Do you offer the service to people with disabilities?

Ans: Yes, we do offer the service to people with disabilities.

Question 43: Do you offer the service with canine guides?

Ans: Yes, guided dogs are used in the service that we offer.

Question 44: Do you offer a service that goes from port to port?

Ans: We do offer this service from port to port.

Question 45: Do you offer transportation from the airport to the airport?

Ans: Yes, we offer transportation from the airport to the airport.

Question 46: Do you offer a service where you just pick up luggage?

Ans: Yes, we offer the service for picking up legal luggage.

Question 47: Do you offer the service on a sharing basis?

Ans: Yes, we do share the cost of the service.

Question 48: Do you offer a service for cancellations?

Ans: Yes, we offer a cancellation service that requests a reason.

Question 49: Will you reimburse me if I cancel my reservation?

Ans: Yes, of course, we will refund your money if you cancel your reservation.

Question 50: How long will it take to process the refund?

Ans: We typically refund the money within three to four days.

Q.52: How much time before we can cancel our journey?

Ans: Almost 12 hours before pick up you can cancel your journey.

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Frequently Asked Questions

Q. Do you take care of our customer's safety?

Ans. Our customer's safety is our priority. We fully take care of customers' security.

Q. Do you provide customer service?

Ans. Yes, we provide customer service 24/7.

Q. Do you provide Luxurious service?

Ans. Yes, we provide luxury service to all our customers.

Q. Do you provide a cancellation service?

Ans. Yes, cancellation service is included in our services.

Q. Do you have neat and clean cars?

Ans. We value our customer satisfaction, that’s why we manage to keep our cabs clean.

Q. Do you take payment from Credit/debit cards?

Ans. Yes, we can take payments from Credit/Debit cards also.

Q. Do you provide long journeys?

Ans. Yes, we provide long journeys.

Our Clients Testimonials

Efficient

A very efficient and trusted company, we were jetlagged and Britannia Airport Cars made sure that we are in great hands! 
star star star star star

professional driver

We needed to transport 7 people for a special celebration and the people carrier was excellent. Clean and fresh smelling with a professional driver.
star star star star star

top driver

Our driver was waiting for us at the airport and had good local information for our first visit to London.
star star star star star

Best Cab Service

One of the best services I have ever used! My flight was half an hour delayed upon arrival and the driver waited for me, clearly marked and very polite. On the departure, another driver even arrived 10 minutes earlier than asked and all, it's a great pleasure using this service and will surely use it again. Keep up the good work!
star star star star star

Great Service

Great info in advance of pick up..make and reg of car and driver's name. Immaculate cars on both of my journeys. 
star star star star star

best transfer

On the return, the driver carried my case to my door which is at the top of a long flight of stairs so was much appreciated. 
star star star star star

Excellent service

Excellent service; on arrival, the driver was already waiting to hold a sign with our names. The ride into town was swift and pleasant. Recommended!
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Regular Client

We have used this company 4 times now and on each occasion, we have been met at the airport and our cabs have all turned up at least 5 minutes before the agreed time. 
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good experience

Very good experience and will be used again should the occasion arise. 
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Top notch

The driver was on time and contacted me on arrival to let me know his name and meeting point. 
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Perfect Service

Perfect Service and friendly drivers. I am convinced that I will use this service again
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Worth Every Penny

They prepared a very responsible driver, and the car was spotlessly clean. Pricewise, they won a lot by giving super competitive rates! 
star star star star star

Professional Company

I recently just used cabs for a trip we did into and out of London. They picked me up and dropped me back off at the airport and I just cannot say enough. The drivers were polite, knowledgeable, helpful and always professional. I would highly recommend them.
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Very satisfied

Very satisfied and would use the company again!
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Trusted

 Brilliant service once again! I am a regular traveller with them.
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top quality service

The driver was polite and listened to our requests and did so with charm and personality. 
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Hygienic Cars

The drivers are always well dressed and polite and the vehicles are also spotlessly clean.
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first rate service

The service provided was the first rate for booking, collection, vehicle, journeys and return
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Best Cab Service

Would not hesitate to recommend this service which was worth the money.
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Five Star experience

Five Star experience. Everything about my experience was five stars.
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