Agency Terms & Conditions

QMH TECHNOLOGIES LTD T/A London Heathrow Airport Taxi

We,QMH TECHNOLOGIES LTD >, a company registered in England & Wales (Reg# 13506378), registered address 10-16 Tiller Road, London, England, E14 8PX.

It is client responsibility to make sure all the details (Name, email address, contact number, number of passengers, Laguages, Pickup and drop address, date and time etc.) added in the booking form are correct.

In case of cancellation before 12 hours to pick-up time; 5% transaction charge will be deducted and remaining amount will be refunded within 2 to 3 working days.

In case of cancellation within less than 12 hours to pick-up time; paid amount will not be refundable. (The payment will be refunded even cancellation is within 12 hours to pick- up time in case of flight cancellation and with the provision of evidence)

All our prices are fixed there will be no effect on price after making the final booking. The advertised price may be change from time to time but it will not effect on confirmed bookings. The price of the confirmed booking remains same.

If you have any special requests, please let us know at the time of booking. We will pass on all such requests to the Supplier/Principal, but we can't guarantee that they will be met and we will have no liability to you if they are not. Note that our Suppliers/Principals will arrange child / baby seats if requested whenever possible.

It is client responsibility to select the appropriate vehicle. The images of the vehicle make and model shown on the quotation page are for illustration and guidance purpose only.

Estimated journey time arranged on booking form is as per normal condition and current road conditions such as traffic, accident etc. may change this time.

While making your booking with us we will arrange for you to enter into a contract with the Licenced Supplier. You will receive the confirmation directly from the Licenced supplier shortly after booking detailing all term and condition. Your booking with us is subject to these Agency Terms and Conditions and the specific terms and conditions of the relevant Licenced Supplier you contract with.

We are entitled, on behalf of the Licenced Supplier, to refuse any order placed by you. We do not guarantee to successfully allocate a Licenced Supplier to every booking request. In the unlikely event that we are unable to allocate a Licenced Supplier to your booking request we will email you to advise you as soon as possible.

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Frequently Asked Questions

Q. Is our payment method fully secure?

Ans. Yes, our payment method is fully secure because we value the trust of our customers

Q. Do you provide 24/7 customer service?

Ans. Yes, our customer service is available 24/7.

Q. Do you have neat and clean cars?

Ans. We value our customer satisfaction, that’s why we manage to keep our cabs clean.

Q. If I cancel my booking, will you refund me?

Ans. Yes, we will refund the amount in case of cancellation.

Q. Do you monitor the flights?

Ans. Yes, we have a team that keeps track of customers’ flights.

Q. Do you provide the service from Gatwick Airport?

Ans. Yes, we provide the service from Gatwick Airport.

Q. Do you provide Luxurious service?

Ans. Yes, we provide luxury service to all our customers.

Our Clients Testimonials

Great service!

Great service! The driver was at the port exit with our name on a sign as expected! Got us to the airport safe and on time.
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Good Service

First time using airport cabs and wasn’t disappointed. 
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trusted

Good prompt service. Reasonable Fare would recommend it to my friends and family.
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Best Cab Service

One of the best services I have ever used! My flight was half an hour delayed upon arrival and the driver waited for me, clearly marked and very polite. On the departure, another driver even arrived 10 minutes earlier than asked and all, it's a great pleasure using this service and will surely use it again. Keep up the good work!
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Regular Client

We have used this company 4 times now and on each occasion, we have been met at the airport and our cabs have all turned up at least 5 minutes before the agreed time. 
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excellent service

Overall with the competitive price and excellent service I would highly recommend them
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best transfer

On the return, the driver carried my case to my door which is at the top of a long flight of stairs so was much appreciated. 
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reliable, punctual

I have used airport cabs from them twice now for my holidays abroad and I cannot fault the service provided. He is reliable, punctual, brilliant in communication and has the best price I have yet to find. 
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professional driver

We needed to transport 7 people for a special celebration and the people carrier was excellent. Clean and fresh smelling with a professional driver.
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Top notch

The driver was on time and contacted me on arrival to let me know his name and meeting point. 
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Highly Recommended

I will use it again. And I would recommend this to my friends and family members as well.
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professional team

The driver was very kind and professional.  
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Great

I used the company for three transfers and each time it was a great experience. 
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highly recommend it

I highly recommend cabs from BAC in London to everyone.

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Efficient

A very efficient and trusted company, we were jetlagged and Britannia Airport Cars made sure that we are in great hands! 
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professional

We were picked up at London Airport terminal 2 after a 24-hour flight from Australia. The car was there at the time we ordered it, was clean and the driver was polite and drove professionally.
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reasonable prices

The drivers were very nice and assisted with luggage and the pricing was very reasonable. 
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Timely Service

The driver was on time and friendly. The car was clean and big enough for our luggage.
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first rate service

The service provided was the first rate for booking, collection, vehicle, journeys and return
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professionalism

I am very grateful to you for your professionalism and understanding. I had to cancel my booking on short notice but you were very quick to refund me in full. It is one of the best services I have booked. Highly recommend their service.
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